An evaluation of the impact of confinement on the quality of e-learning in higher education institutions

Purpose Technology acceptance research in the L&T contexts has a necessity for enabling significant inclusion of technology educational settings (Scherer et al. , 2019). Despite propensity information communication and to enhance teaching learning process, or rejection is essential. Technological model (TAM) evolved become key depict predictors human behaviour towards prospective (Granic Marangunic, In their recent systematic review extensive literature on TAM, Granic Marangunic (2019) found that most TAM originate from Asia (Taiwan, Malaysia, South Korea China), Europe, North America, Middle East Africa. To best authors’ knowledge, been very scarce small island economies. This study aims guide empirical Al-Fraihat (2020), which wants uncover quality by understanding intentions satisfaction tertiary education learners use (IT) e-learning, during confinement period. Design/methodology/approach adopted quantitative approach. The proposed framework was borrowed (2020) amended based contextual aspect study. takes into consideration e-learning through technical system quality, service support learner instructor quality. as basis where perceived satisfaction, usefulness, benefits E-learning have evaluated. current evaluated platform students’ perspective construct broken three different dimensions, namely, an IT perspective, administration faculty represented Head Departments. Another dimension added so evaluate learner’s point view when studying confinement, Findings findings this did not H25 hypothesis usefulness positive relationship with contradiction similar previous studies confirmed (Al-Sabawy 2011; 2020). However, interestingly, supported between ( H26 ). means greater learner, students. results further there H27 ); H28 finally, H29 Such relationships were also existing Cidral 2018; perception determines benefits, use. When feel enhancing learning, activities performance, hence more effectively, they tend see useful are likely system/tool. tool/system, thus positively impacts derived system. Originality/value COVID-19 overnight decision country-wide lockdown drastically changed sector. School all institutions closed. universities had models introduce ensure semester’s progress. Hence, various LMS tools became overnight. Mauritius uses theoretical foundation because theory long extensively used investigate eg. Davis (1989), Scherer (2019), (2020).